How to unblock FB messenger in application Control

B1rd53y3V13w Lv1Posted 17 May 2024 11:11

Hello, Tech Team

From web browser the FB and messenger is unblock however in the since I enable the application control when they use the app on all mobile phone messenger could not send and receive messages.

If I disable the application control policy with below blocking, user can send and received through FB - what else do I need to exclude on this list?

IM/WhatsApp
       
File Transfer/WhatsApp_File_Transfer
       
Web Streaming Media/Apple Media
       
Web Streaming Media/WinMediaPlayer
       
Web Streaming Media/Dabang
       
Web Streaming Media/TrueID
       
Web Streaming Media/ReelShort
       
Web Streaming Media/Eyepetizer
       
Web Streaming Media/Scol_Video
       
Web Streaming Media/PPTVHD36
       
Web Streaming Media/Krcom
       
Web Streaming Media/Flixwagon Video
       
Web Streaming Media/LINE_TV
       
Web Streaming Media/AOL_Video
       
Web Streaming Media/Hulu
       
Web Streaming Media/Toutiao123
       
Web Streaming Media/Macromedia Video
       
Web Streaming Media/Deezer
       
Web Streaming Media/VMate
       
Web Streaming Media/360ysdq
       
Web Streaming Media/Taobao_Live
       
Web Streaming Media/MMS
       
Web Streaming Media/Apple Daily Vedio
       
Web Streaming Media/Thunder_Live
       
Web Streaming Media/BigoLive
       
Web Streaming Media/NonoLive
       
Web Streaming Media/Migu_Video
       
Web Streaming Media/9xmovies
       
Web Streaming Media/Vimeo
       
Web Streaming Media/YYeTs
       
Web Streaming Media/Mono29
       
Web Streaming Media/Toggle
       
Web Streaming Media/Astro_GO
       
Web Streaming Media/MP4Video
       
Web Streaming Media/Go_Live
       
Web Streaming Media/M4VVideo
       
Web Streaming Media/DramaFever
       
Web Streaming Media/17Live
       
Web Streaming Media/Baizhan_Live
       
Web Streaming Media/Yiboshi_Video
       
Web Streaming Media/Fangtianxia_Live
       
Web Streaming Media/Quzhibo
       
Web Streaming Media/Flash Video
       
Web Streaming Media/Miaopai
       
Web Streaming Media/Watch_Online_Movies
       
Web Streaming Media/QuanMin TV
       
Web Streaming Media/Silverlight
       
Web Streaming Media/Xueersi_Video
       
Web Streaming Media/Amazon_Prime_Video
       
Web Streaming Media/UC_Browse_Video
       
Web Streaming Media/smgbb Video
       
Web Streaming Media/Imdb
       
Web Streaming Media/Viu
       
Web Streaming Media/TVBS
       
Web Streaming Media/Netflix
       
Web Streaming Media/123movies
       
Web Streaming Media/Lampza
       
Web Streaming Media/CZTV
       
Web Streaming Media/Vidio
       
Web Streaming Media/SonyLIV
       
Web Streaming Media/hrtv8 Video
       
Web Streaming Media/Flixster movie
       
Web Streaming Media/Liveme
       
Web Streaming Media/yunpp Video
       
Web Streaming Media/Twitch
       
Web Streaming Media/Huoshan_Video
       
Web Streaming Media/Kuaishou
       
Web Streaming Media/Tivo_Calypso
       
Web Streaming Media/Ch3Thailand
       
Web Streaming Media/MeMeLive
       
Web Streaming Media/Meipai
       
Web Streaming Media/BigBigChannel
       
Web Streaming Media/TikTok
       
Web Streaming Media/ZingTV
       
Web Streaming Media/Tonton
       
Web Streaming Media/MSN Video
       
Web Streaming Media/Myasiantv
       
Web Streaming Media/BoboVideo
       
Web Streaming Media/QuickTime
       
Web Streaming Media/Bilibili
       
Web Streaming Media/Sohu_Video
       
Web Streaming Media/MangoTV
       
Web Streaming Media/Letv_Video
       
Web Streaming Media/Youku_Tudou_Video
       
Web Streaming Media/Laifeng
       
Web Streaming Media/CIBN
       
Web Streaming Media/NBA_Video
       
Web Streaming Media/Tencent_Video
       
Web Streaming Media/Tencent_Wesee
       
Web Streaming Media/CCTV_CNTV
       
Web Streaming Media/PPTV
       
Web Streaming Media/HuaJiaoZhiBo
       
Web Streaming Media/RTSP
       
Web Streaming Media/Ku6_Video
       
Web Streaming Media/Inke_Live
       
Web Streaming Media/YouTube_Video
       
Web Streaming Media/LongZhu_Live
       
Web Streaming Media/TVB_Video
       
Web Streaming Media/Pumpkin_Film
       
Web Streaming Media/DouYu_TV
       
Web Streaming Media/Ifeng_Video
       
Web Streaming Media/AcFun
       
Web Streaming Media/Sina_Video
       
Web Streaming Media/Joy_Video
       
Web Streaming Media/UUSee_Video
       
Web Streaming Media/Baidu_Video
       
Web Streaming Media/Haokan_Video
       
Web Streaming Media/StormMedia
       
Web Streaming Media/Funshion
       
Web Streaming Media/Yizhibo
       
Web Streaming Media/Hualuwood_Video
       
Web Streaming Media/KKTV
       
Web Streaming Media/Pomoho_Video
       
Web Streaming Media/Xigua_Video
       
Web Streaming Media/Pear_Video
       
Web Streaming Media/Baidu_Live
       
Web Streaming Media/iQIYI_Video
       
Web Streaming Media/Metacafe
       
Web Streaming Media/Dailymotion
       
Web Streaming Media/189TV
       
Web Streaming Media/6Rooms
       
Web Streaming Media/People_Video
       
Web Streaming Media/NetEase_CC_Live
       
Web Streaming Media/Netease_Video
       
Web Streaming Media/Netease_OpenCourse
       
Web Streaming Media/56_Video
       
Web Streaming Media/CUTV_Video
       
Web Streaming Media/Wasu_Video
       
Web Streaming Media/Huyazhibo
       
Web Streaming Media/YY_Live&Voice
       
Web Streaming Media/1905_Film
       
Web Streaming Media/V1_Video
       
Web Streaming Media/YinYueTai
       
Download Tools
       
P2P
       
P2P Stream Media
       
Game/Facebook game
       
Game/51V.cn
       
Game/Mabinogi Heroes
       
Game/Township
       
Game/Runescape
       
Game/A_sheep_A_sheep
       
Game/Kingdom Tales
       
Game/The king of solider
       
Game/51Game
       
Game/78bar.com
       
Game/PKgame
       
Game/World2
       
Game/DOTA2
       
Game/UC.108Game
       
Game/Ourgame
       
Game/Huaxia
       
Game/mland
       
Game/World_of_Tanks
       
Game/7FGame
       
Game/golld
       
Game/AllodsOnline
       
Game/Second life
       
Game/The Sword Of Archangel
       
Game/YHGame
       
Game/6080 Game
       
Game/XCB-sdo
       
Game/KDXY
       
Game/Sxz-the9
       
Game/Fs.xoyo.com
       
Game/Yuan zheng
       
Game/Aion
       
Game/Tianshushijie
       
Game/Woool
       
Game/Dreamy Journey
       
Game/Roblox
       
Game/Lu ding ji
       
Game/Regnum Online
       
Game/ShuiHuWuShuang
       
Game/Dancing_Line
       
Game/TianJiao3
       
Game/Teen_Patti_Gold
       
Game/JJ_Doudizhu
       
Game/Lords_Mobile
       
Game/BNB
       
Game/Subway_Surfers
       
Game/Dragon
       
Game/Fsjoy
       
Game/C9
       
Game/Lq-video game
       
Game/DuoDuoVideoGame
       
Game/Plants_Vs_Zombies2
       
Game/BaiduApp Game
       
Game/17PKGame
       
Game/Super DanceOnline
       
Game/Yongbingtianxia
       
Game/Rewu party
       
Game/CSGO
       
Game/Sdo-game
       
Game/Origin
       
Game/zg heroes
       
Game/DragonNest
       
Game/MSNGame
       
Game/Shumenol
       
Game/Mw2
       
Game/QPGame
       
Game/Xingkongxiuxian
       
Game/Play_Battlegrounds
       
Game/OurgameFriends
       
Game/1000y-3
       
Game/UUGame
       
Game/Laizi-game
       
Game/Super Robot Wars
       
Game/Yuyan Online
       
Game/Journey to the West
       
Game/Ztgame
       
Game/PEM
       
Game/Zynga Game
       
Game/Princess_Connect!Reive
       
Game/Mir2
       
Game/Hunter Blade
       
Game/ELSWORD
       
Game/SDGundam
       
Game/Luvinia_Online
       
Game/Snake_War
       
Game/Launcher
       
Game/Guandan
       
Game/chd.sdo.com
       
Game/Mini_World
       
Game/Yulgang_Mobile
       
Game/Steam
       
Game/xunlei Game
       
Game/Tygem Go
       
Game/Audition
       
Game/Shendiao Online
       
Game/Huiwan
       
Game/Popkart
       
Game/UC55
       
Game/vsa-game
       
Game/MHZX
       
Game/Ragnarok Online
       
Game/Quanminzhushou
       
Game/baishe-Legend
       
Game/Sun Online
       
Game/UUYX
       
Game/Pokemon Go
       
Game/91.com
       
Game/Dfgame
       
Game/TornadoForce
       
Game/Tl.sohu.com
       
Game/Sword_Heroes_Fate
       
Game/Mdm365
       
Game/DriveAhead
       
Game/XYX-sdo
       
Game/NYCS
       
Game/KuaiWan
       
Game/fr.baiyou100.com
       
Game/Wulinwaizhuan
       
Game/Flgame
       
Game/Ninjamustdie3
       
Game/AskTao
       
Game/Poker city
       
Game/WanBa
       
Game/Yulgang
       
Game/Cstrike-online
       
Game/Tennis Baby
       
Game/m3guo
       
Game/Shendiaoxialv
       
Game/PiPi Game
       
Game/GameTea
       
Game/Ice_Fantasy
       
Game/sg.gfyoyo.com
       
Game/NBA_Live
       
Game/Te6_Game
       
Game/CounterStrike 1.6
       
Game/GTanado Espada
       
Game/Kreed
       
Game/Duiyi Tom
       
Game/Chuanqibaye
       
Game/ChinaGameCenter
       
Game/TwelveSky2
       
Game/HEROIC ISLAND
       
Game/Bjd Card Game
       
Game/Final Combat
       
Game/9yinzhenjing
       
Game/Aurora World
       
Game/SinaGame
       
Game/dhsh.changyou.com
       
Game/Eweiqi
       
Game/Wushen
       
Game/Chibi
       
Game/GCD
       
Game/Tuyoo_Doudizhu
       
Game/BaiduGame
       
Game/TKLobby
       
Game/Adventure Island
       
Game/Yt.linekong.com
       
Game/XLGame
       
Game/Pal online
       
Game/Super_Mario_Run
       
Game/360WebApp
       
Game/Happy Online
       
Game/Ryzom
       
Game/MAT
       
Game/CQOnline
       
Game/stoneage 2
       
Game/Garena
       
Game/Bolilaile
       
Game/xt-ztgame
       
Game/175pt
       
Game/cga.com.cn
       
Game/Cross Gate
       
Game/Fate_Grand_Order
       
Game/ShenWu
       
Game/ZhuiXingDaLu
       
Game/Tales Runner
       
Game/chenjisihan
       
Game/Zhuxian
       
Game/GAMEABC
       
Game/rd-sdo
       
Game/Disney Dreams
       
Game/360Game
       
Game/Devour earth
       
Game/Duiyi Sina
       
Game/Sanguosha
       
Game/EVE Online
       
Game/kangzhan
       
Game/Dream lz
       
Game/FreeFire
       
Game/Kingsoft_Games
       
Game/MiHoYo_Games
       
Game/Riot_Games
       
Game/Supercell_Game
       
Game/Netease_Games
       
Game/Tencent_Games
       
Game/Blizzard_Games
       
Game/Tencent_Game_AppCenter
       
Game/Mainstream web games
       
FTP
       
NET Protocol/IPsec_VPN
       
Remote Login
       
ProxyTool
       
Trojan Horses
       
Soft-update
       
SANGFOR VPN


TYVM

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Make sure that you exclude Facebook-specific services and protocols from the block list. Also with existing exclusions, make sure to exclude "IM/FBMessenger" and "Web/FaceBook" related services. Also, verify that any general IM or chat protocols (e.g., "IM/Instant Messaging" or similar) are not blocked, as they might affect Messenger's functionality. By specifically excluding these services, you can allow Messenger traffic to pass through, enabling users to send and receive messages on their mobile devices.
Is this answer helpful?
Prosi Lv3Posted 18 May 2024 13:40
  
Hi,

Open the local security policy editor (in Windows, it can be opened by running secpol.msc).
Navigation to "Security Settings" ->"Local Policies" ->"Security Options".
Find the "User Account Control: Run all administrators in administrator approved mode" setting and disable it.
If necessary, you can modify the "User Account Control: User Account Control Settings" to adjust the permissions for program operation.
Please note that these settings may affect the security of the system, so be sure to understand their potential risks before making changes.
Shahzad Abbasi Lv1Posted 17 May 2024 17:38
  
Enable the IM feature.
Newbie517762 Lv5Posted 17 May 2024 14:34
  
By removing these items from the Block list, those applications can send and receive messages.
B1rd53y3V13w Lv1Posted 17 May 2024 11:31
  
I think I found the culprit it's the IM/WhatsApp

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