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    <title>Sangfor Community - Athena Next-Generation Firewall (NGFW)</title>
    <link>https://community.sangfor.com/forum.php?mod=forumdisplay&amp;fid=10</link>
    <description>Latest 20 threads of Athena Next-Generation Firewall (NGFW)</description>
    <copyright>Copyright(C) Sangfor Community</copyright>
    <generator>Discuz! Board by Comsenz Inc.</generator>
    <lastBuildDate>Fri, 23 Oct 2026 12:07:26 +0000</lastBuildDate>
    <ttl>60</ttl>
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      <title>Sangfor Community</title>
      <link>https://community.sangfor.com/</link>
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    <item>
      <title>#TechTips #Sangfor #HCI #Virtualization #ITInfrastructure</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12431</link>
      <description><![CDATA[Why Is Your VM Slow When CPU and RAM Usage Are Normal?

A Virtual Machine (VM) can experience performance issues even when CPU and memory utilization appear normal. So, should we immediately add more CPU or RAM? Not necessarily!

Here’s what IT prof .]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Muhammad Abid</author>
      <pubDate>Fri, 23 Oct 2026 11:05:25 +0000</pubDate>
    </item>
    <item>
      <title>443 port Unexpected open HTTPS port 443 investigation</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12423</link>
      <description><![CDATA[Hello Sangfor Community, I am George Fady, Technical Support Engineer, and I would like to share a practical troubleshooting case related to an unexpectedly open HTTPS port on Sangfor NSF. Problem Description
 A customer ran an external port scan aga ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>George Fady</author>
      <pubDate>Wed, 21 Oct 2026 06:30:49 +0000</pubDate>
    </item>
    <item>
      <title>SOC alerts troubleshooting and root cause analysis</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12422</link>
      <description><![CDATA[Hello Sangfor Community, I am George Fady, Technical Support Engineer, and I would like to share a practical troubleshooting case related to SOC “Pending Issues” alerts on Sangfor NSF/NGAF. Problem Description A customer running an NSF3100A (v8.0.9 ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>George Fady</author>
      <pubDate>Wed, 21 Oct 2026 06:25:08 +0000</pubDate>
    </item>
    <item>
      <title>Troubleshooting Internet Access Blocking During Multiple Attachment Uploads in Microsoft Outlook on Sangfor NGFW 1200F</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12406</link>
      <description><![CDATA[A connectivity issue was observed when users uploaded multiple attachments through Microsoft Outlook while the Content Security (AI-based Engine Zero File Verification) feature was enabled in the Internet Access Security Policy. When the action was c ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Samianto</author>
      <pubDate>Mon, 19 Oct 2026 06:34:04 +0000</pubDate>
    </item>
    <item>
      <title>Logitech Scheduler unable to complete cloud registration behind Sangfor NSF</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12397</link>
      <description><![CDATA[Hello Sangfor Community, I am George Fady, Technical Support Engineer, and I would like to share a practical troubleshooting case related to a cloud registration failure for an IoT/collaboration device behind a Sangfor NSF. Problem Description
 A cus ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>George Fady</author>
      <pubDate>Thu, 15 Oct 2026 09:31:05 +0000</pubDate>
    </item>
    <item>
      <title>Troubleshooting Mindset Series #022: When Firewall Policy Looks Correct but Traffic Is Still Blocked</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12394</link>
      <description><![CDATA[]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>rizzuan</author>
      <pubDate>Thu, 15 Oct 2026 08:29:33 +0000</pubDate>
    </item>
    <item>
      <title>#TechTips# | Why Is the Internet Slow Even When the WAN Link Is UP?</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12381</link>
      <description><![CDATA[Not always. A WAN link can be physically UP while users still experience slow browsing, intermittent connectivity, or poor Internet performance.

Here are 7 things I would check on a Sangfor NGAF:

1. WAN Link Status ≠ Internet Health

First, verify]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Muhammad Abid</author>
      <pubDate>Fri, 09 Oct 2026 11:39:28 +0000</pubDate>
    </item>
    <item>
      <title>Blocking VPN Usage for The LAN Users</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12356</link>
      <description><![CDATA[Hello Sangfor Expert,

I need assistance with blocking VPN usage for our LAN users.

I created an Application Control policy with the following configuration:

Source Zone: LAN
Source Address: Our LAN network
Destination Zone: WAN
Destination Add]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>xonivre</author>
      <pubDate>Sat, 26 Sep 2026 07:20:10 +0000</pubDate>
    </item>
    <item>
      <title>Static Route Validity Issue</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12352</link>
      <description><![CDATA[Dear Sangfor Expert,
I am a new user of the Sangfor NSF-1100A-I, and I would like to request your assistance in troubleshooting an issue with my WAN connections and static routes.
1. Static Route Validity Issue
Under Network → Static Routes, I noti ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>xonivre</author>
      <pubDate>Thu, 24 Sep 2026 06:30:12 +0000</pubDate>
    </item>
    <item>
      <title>Network-&gt;static routes-validity</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12349</link>
      <description><![CDATA[Hello Sangfor Support Team,

I have a problem with my Sangfor NSF-1100A-I regarding the Network → Static Routes configuration.

When I check the Validity status of my default routes, both ISP1-ether1 and ISP2-ether2 are showing “Invalid.”

I am co .]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>xonivre</author>
      <pubDate>Thu, 24 Sep 2026 01:25:12 +0000</pubDate>
    </item>
    <item>
      <title>Invalid status in my Network-static routes validity</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12348</link>
      <description><![CDATA[Hello Sangfor Expert,

I have a problem with my Sangfor NSF-1100A-I regarding the Network → Static Routes configuration.

When I check the Validity status of my default routes, both ISP1-ether1 and ISP2-ether2 are showing “Invalid.”

I am concerne .]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>xonivre</author>
      <pubDate>Thu, 24 Sep 2026 01:22:55 +0000</pubDate>
    </item>
    <item>
      <title>#Tech Tips# 5 Reasons Why a Sangfor NGAF Firewall Policy May Not Work as Expected</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12341</link>
      <description><![CDATA[Creating a firewall policy is straightforward, but sometimes traffic may not work as expected even when the policy appears to be correctly configured.

Here are 5 quick checks that can help troubleshoot an NGAF firewall policy:

1. Check Policy Order]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Muhammad Abid</author>
      <pubDate>Mon, 21 Sep 2026 11:32:43 +0000</pubDate>
    </item>
    <item>
      <title>How to block YouTube and Facebook on specific VLANs or IP addresses?</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12330</link>
      <description><![CDATA[Hi all

I am using a Sangfor NSF-1100A-I running firmware version 8.0.95.

I would like to know the recommended and most reliable way to block YouTube and Facebook for users on specific VLANs or IP addresses.

My requirements are:

Block YouTube a]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>xonivre</author>
      <pubDate>Thu, 17 Sep 2026 05:14:15 +0000</pubDate>
    </item>
    <item>
      <title>Athena AI Engine vs Traditional Signature-Based Detection — Share Your Experience</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12320</link>
      <description><![CDATA[Opening this thread for anyone running Athena AI-driven threat detection in production to share how it\'s working out compared to traditional signature-based rules.

Feel free to share:

Real examples where the AI engine caught something signature-bas]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>youssef</author>
      <pubDate>Mon, 14 Sep 2026 12:30:04 +0000</pubDate>
    </item>
    <item>
      <title>Troubleshooting Mindset Series #016 When Does the Problem Happen? — The Power of Time Correlation</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12313</link>
      <description><![CDATA[A VM reports intermittent network connectivity. Sometimes the application is reachable. Sometimes it becomes unreachable for a few seconds or minutes, then recovers by itself. The HCI dashboard looks normal, and there is no obvious critical alert. At ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>rizzuan</author>
      <pubDate>Thu, 10 Sep 2026 04:46:49 +0000</pubDate>
    </item>
    <item>
      <title>#Tech Tips# 5 Common Sangfor NGAF Firewall Misconfigurations That Can Cause Security Risks</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12301</link>
      <description><![CDATA[A powerful firewall can provide strong protection—but incorrect configuration can still create security gaps.

In day-to-day network operations, some configuration issues are easy to overlook. Here are 5 common Sangfor NGAF misconfigurations that ev ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Muhammad Abid</author>
      <pubDate>Mon, 07 Sep 2026 04:43:42 +0000</pubDate>
    </item>
    <item>
      <title>SSL VPN redundancy?</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12252</link>
      <description><![CDATA[Hello.

I have a question: is there any way to add redundancy to the Sangfor SSL VPN? In other words, if one of my ISP\'s connections goes down, can it automatically start receiving connections through another ISP\'s connection?]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Franklin</author>
      <pubDate>Fri, 21 Aug 2026 19:48:30 +0000</pubDate>
    </item>
    <item>
      <title>#Tech Tips# From Alert to Action: How to Investigate Suspicious Traffic on Sangfor NGAF</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=12251</link>
      <description><![CDATA[In modern network environments, detecting a security alert is only the first step. The real challenge is understanding what happened, why it happened, and what action should be taken next.

When Sangfor NGAF generates suspicious traffic or a securit ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Muhammad Abid</author>
      <pubDate>Fri, 21 Aug 2026 13:05:28 +0000</pubDate>
    </item>
    <item>
      <title>Network Secure POC/ Implementation Guides, Configuration and Troubleshooting Guides for Pre-Sales and FAEs</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=10793</link>
      <description><![CDATA[Dear members,
We are excited to announce the availability of a curated collection of technical documents designed to support pre-sales teams and Field Application Engineers (FAEs). 
Whether you\'re working on proof of concept (POC) demonstrations, ha ..]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Sangfor Jojo</author>
      <pubDate>Fri, 20 Dec 2024 08:41:37 +0000</pubDate>
    </item>
    <item>
      <title>NOTICE!! NEW Sangfor NGAF Firmware Lifecycle Policy.</title>
      <link>https://community.sangfor.com/forum.php?mod=viewthread&amp;tid=7519</link>
      <description><![CDATA[Sangfor NGAF Firmware Releases


[*]Each customer may purchase up to 5 years of TAC support services from the date of hardware purchase. 
[*]During the support period, customers are entitled to technical support services for supported official fir ...]]></description>
      <category>Athena Next-Generation Firewall (NGFW)</category>
      <author>Sangfor Jojo</author>
      <pubDate>Thu, 20 Oct 2022 02:20:36 +0000</pubDate>
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