Adam Suhail Posted 02 Jan 2024 14:45

IAG Bootloop

Hi, have anyone experience bootloop on IAG before this? the interface will detect and disconected after beeping . and this will go on again and again, may i know if there fixes for this? Is there any possible method to have the IAG to work properly?

Newbie517762 Posted 02 Jan 2024 16:28

HiHi,

Please consider performing a factory restore. The following guide is provided for your convenience:https://knowledgebase.sangfor.com/detailPage?articleData=%7B%22articleType%22%3A1,%22articleId%22%3A%22fe141c0d4b1a41298211a8f2544c1828%22,%22keyword%22%3A%22%22%7D
If the issue persists, I suggest reaching out to Sangfor technical support for further assistance.Tech.Support@sangfor.com

Farina Ahmed Posted 09 Jan 2024 13:51

Experiencing a bootloop on an IAG (Integrated Access Gateway) where the interface repeatedly detects and disconnects, often accompanied by beeping, can be due to various reasons such as firmware issues, hardware malfunctions, or connectivity problems. To address this, start by attempting a forced restart or a reset of the IAG device. If the issue persists, check for firmware updates or contact the manufacturer's support for troubleshooting steps specific to your device model. Additionally, inspecting the physical connections and cables, ensuring they are secure and functioning correctly, might also help resolve the problem. If these initial steps don't work, seeking professional technical assistance or considering hardware diagnostics may be necessary for a more comprehensive solution.

mdamores Posted 09 Jan 2024 15:36

You may try the below troubleshooting steps:

1. Try to restart/reset the device
2. You may also try to reset the settings to factory default
3. if all else fails, you may reach out to Sangfor support for immiediate assistance

Enrico Vanzetto Posted 09 Jan 2024 15:50

Hi, do a factory reset of your IAG.

Jovitor Posted 09 Jan 2024 16:26

Factory reset is a nice option for this

Mustng Posted 09 Jan 2024 16:28

An IAG (Integrated Access Gateway) bootloop, in which the interface continuously detects and disconnects, frequently with beeping, can occur for a number of causes, including firmware errors, hardware failures, or connectivity issues.

Mosqui Tosmi Posted 09 Jan 2024 16:29

Ensure that all physical connections, such as power cables, network cables, and any other relevant connections, are secure and properly connected.

J reavena Posted 09 Jan 2024 16:30

Access the logs or console of the IAG to check for error messages or warnings that might provide insights into the cause of the boot loop.

Marcus Villa Posted 09 Jan 2024 16:30

If possible, perform a factory reset on the IAG. This can help eliminate any configuration issues that might be causing the problem. Be sure to back up any critical configurations before resetting.

Tammee Ong Posted 31 Jan 2024 15:57

Based on this issue, you may perform a factory restore to resolve the issue.
You may refer to the below guide to do the factory restore:
https://knowledgebase.sangfor.com/detailPage?articleData=%7B%22articleType%22%3A1,%22articleId%22%3A%22fe141c0d4b1a41298211a8f2544c1828%22,%22keyword%22%3A%22%22%7D

If the issue persists, you may reach out a case to Sangfor technical support for further assistance.
tech.support@sangfor.com
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