CTI SC Posted 10 Jun 2022 16:49

【IAG Product Warning】IAM or IAG's Licensing page shows unable connect to server warning

Last edited by CTI SC 13 Jun 2022 08:57.

Issue Description:IAG licensing page shows the following word."This device information cannot be obtained from Sangfor Licensing Server. Therefore, the license may not be automatically updated. Please confirm the equipment authorization ASAP.


Error/Warning Logs:"This device information cannot be obtained from Sangfor Licensing Server. Therefore, the license may not be automatically updated. Please confirm the equipment authorization ASAP."
Solution:Kindly contact the tech support team to solve the issue.

jetjetd Posted 12 Jun 2022 23:56

kindly check your appliance if it can access the internet or you just need to wait a few minutes to sync its license in the internet.

newbie9090 Posted 13 Jun 2022 15:43

what is the causes for this error/warning log to be pop up and the impact toward the device?

tanveer Posted 22 Jun 2022 18:40

This is not required as this was done manualy, and no need to sync from server. License work properly without any issue.

RegiBoy Posted 20 Jul 2022 16:45

Thank you for the heads up. It will be useful to us when we have a client for this

Newbie308427 Posted 19 Oct 2022 23:51

nice sharing

Faisal P Posted 31 Oct 2022 18:22

Thank you very much for the information ... :handshake

Faisal P Posted 31 Oct 2022 18:23

Nice article ... :handshake

Faisal P Posted 31 Oct 2022 18:23

Nice article ... :handshake

Faisal P Posted 31 Oct 2022 18:24

Very informative … :handshake
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