CTI TF Posted 12 Apr 2022 10:11

【HCI Product Warning】Abnormal backup data exist in backup recovered VM

Bug Phenomena:When recovered backup into new VM, the VM failed to be boot(recovery mode, bluescreen, etc) which caused by abnormal backup data.
Trigger conditions:
[*]Power on VM, perform disk formatting or delete big files in the VM.
[*]Trigger full backup.
[*]Perform disk formatting or delete big files in the VM.
[*]Trigger incremental backup.
[*]Perform backup recovery. Either the task will fail, or the recovered VM can't be boot.

Root Cause:Optimization on QEMU backup since version 6.2.0.
How to check:Exist in version 6.2.0 to 6.3.0R1 for any Sangfor HCI backup.
Solution:
[*]Apply the following service patch to the HCI cluster.
version 6.2.0EN, 6.2.30EN, 6.3.0EN
Link: https://download.sangfor.com/Download/Product/HCI/Patch/sp-HCI-6.1.0_R1-6.3.0_EN-LBA-20211018.pkgMD5: B753860B20B2261960FD5771B82FA627version 6.3.0R1EN
Link: https://download.sangfor.com/Download/Product/HCI/Patch/sp-HCI-6.3.0_R1_EN-col-20211022.pkgMD5: BC1ED6D02615440E47397CDCF58F95FC
[*]Either trigger new full backup with TAC assistance, or delete all existing backup and perform full backup.
[*]Upgrade to 6.3.0R2 and above as the problem has been resolved.

Newbie308427 Posted 19 Oct 2022 23:53

nice sharing

Faisal P Posted 08 Nov 2022 17:41

Thank you very much for the information ... :handshake

Faisal P Posted 08 Nov 2022 17:42

Nice article ... :handshake

Faisal P Posted 08 Nov 2022 17:42

Great info ... :handshake

Faisal P Posted 08 Nov 2022 17:42

Very informative ... :handshake

Faisal P Posted 08 Nov 2022 17:43

Nice Guidance ... :handshake
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