adwibayu24 Posted 24 Aug 2019 03:22

Lost admin password on NGAF

Hello everyone,
i lost my administrator password on sangfor NGAF, i have 2 user, 1 has administrator rule and anotherone is don't.
could anyone can help me or something,,??
i can't find the way to put the password back.

Muhammad Talha Posted 24 Aug 2019 05:43

Hi dear,

You lost the password no worries, just follow the simple steps as follows and your password will be back to defaults i.e. admin/admin

Steps :

Reset Password with USB drive.

1. Create an empty text file named reset-password.txt in the root directory of U Disk ( Directly in the USB)
2. Insert the USB drive to either USB ports of NGAF at front side where are eth ports and then restart your NGAF.
3. When the NGAF can normally log on to the Web User Interface, pull out the USB Drive.
4. See the results of the USB drive file reset-password.txt, If the recovery is successful, record the restored password in the file. (logs in file created) , otherwise the log is recorded the recovery failure information as unsuccessful.

Enjoy :)

Muhammad Talha

Apriyanto Posted 10 Sep 2019 19:58

maybe this is help you too

adwibayu24 Posted 10 Sep 2019 21:47

thank you all, i got my password again :D
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