WANO connection

RizalSafr Lv1Posted 26 Jul 2018 18:21

My customer have WANO and he have some trouble, sometimes the connection between HQ - Branch is failure. and  they re-connect via Network -> Deployment -> Stop/Start.
So connection already normal but sometimes disconnect again.

Whats wrong? He have 6 branch, 2 from 4 branch have latest old version. Does it affect?

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Hi,

May I know what "connection" are you referring? Do you mean VPN? or Acceleration Tunnel?
Is this answer helpful?
CTI LS Lv3Posted 27 Jul 2018 09:24
  
Hi,

May I know what "connection" are you referring? Do you mean VPN? or Acceleration Tunnel?
RizalSafr Lv1Posted 27 Jul 2018 10:13
  
The acceleration VPN
Because sometimes wano in HQ is disconnect. I have log when the wano is disconnect
I hope this capture log can help you for troubleshooting.
interdelta.jpg
RizalSafr Lv1Posted 27 Jul 2018 10:32
  
i need supoort quickly. please

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