Intermittent access of WEB GUI in NGAF

ariel1925 Lv1Posted 04 Nov 2019 01:40

Hi!

Can you please help what is going on when accessing our NGAF Firewall. It's getting  me crazy, there are times I can access the Web GUI, there are times that I can't. You suggestion is of high appreaciation and great help.

Thanks

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Newbie1212 Lv1Posted 04 Nov 2019 09:05
  
You can try direct connect to management first. If direct access through management port also got intermittent issue please email to tech.support@sangfor.com. If direct access no happen intermittent please check your internal network from pc to NGAF. It has possibility happen packet drop in middle way.

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