rules/port to allow ipad apps update

Newbie093924 Lv1Posted 31 Dec 2018 11:09

HI ,

i am using IAM 4300, version 4.0

I found that ipad which using DEP will not get the app refresh if i block the P2p-NAT/UPMP   (not sure about it but i add these two rules and allow it , the app will start download/refresh)

i found it some times the apps in ipad fail to download. i not sure which rules should i enable it to make sure no download error cause by firewalls.

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Hi Sir, you may try to enable bypass in System > Diagnostics > Troubleshooting.
You will be able to check on the packet drop by the particular access control policy and pinpoint on the rules.
Is this answer helpful?
CTI TF Lv2Posted 02 Jan 2019 14:46
  
Hi Sir, you may try to enable bypass in System > Diagnostics > Troubleshooting.
You will be able to check on the packet drop by the particular access control policy and pinpoint on the rules.
Darrel_IAM Lv2Posted 02 Jan 2019 17:10
  
I would like to suggest that upgrade to new version 12.0.x with best identification performance, it will help IT team more understand the network condition .

for the issue that you in face , you may follow from @CTI TF, share the screenshot of result , we will give you some guidance.

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